Franchise FAQs: Your Questions, Answered

Explore Our Franchise FAQ Guide

It’s natural to have questions as you explore franchise ownership. In fact, knowing the right questions to ask a franchisor is an important part of making an informed decision. That’s why we’ve created this comprehensive Franchise FAQs section—to give you clear, straightforward answers to the most common topics prospective owners want to understand. Don’t see your question here? Simply complete the form on this page to connect directly with one of our knowledgeable Franchise Advisors.

Do I have to be a designer or handyman?

No industry experience is necessary. PremireGarage is a true management-focused business model with immense potential and growth. Anyone who can use a laptop can be taught to design very quickly using our 3D design software. 

Most franchisees build a small team, typically including a designer and/or a sales consultant and 2 installers. This allows you to focus on managing business operations, supporting your team, and driving growth rather than handling the designs and installations yourself.

What type of background do I need as a PremierGarage franchisee?

Among PremierGarage’s independent franchise business owners, you will find individuals from all backgrounds and work experience. The ideal franchise owner is usually goal-oriented and entrepreneurial-minded, with business, sales and project management experience. You should be comfortable in hiring and managing employees. 

How many employees would I need to run my business?

At a minimum, most franchise owners start with one sales consultant and two installers to support day-to-day operations of the business. As you grow, you can add more full-time or part-time staff as needed. As the owner of your own business, you'll have the flexibility to build a team structure that aligns with your growth goals.

How are PremierGarage franchise territories defined?

Each PremierGarage franchise territory encompasses a minimum100,000 households defined by zip/postal codes. Some are over 100,000 households. Territories are protected, meaning there is only one PremierGarage franchise per territory.

What type of training will I receive and what about on-going support?

PremierGarage provides initial franchise training consisting of a combination of virtual and in-person classroom training at our Experience Center outside of Dallas, Texas. Following training, franchise owners complete an 8-week self-paced post-training program virtually that includes structured milestones to support your development.

Does PremierGarage offer any support after I open my business?

After your initial franchise training, our Regional Operations Managers begin working closely with you to launch your business. From day one, you’ll receive hands-on franchise support and guidance to help you confidently follow the proven PremierGarage business model and start building momentum.

Your support team will assist with key areas of your operations, including setting realistic income and business goals for your first year, managing and converting leads, and closing sales effectively. You’ll also have access to design specialists for point-of-sale support, guidance on using our 3D design software, and help tracking and managing your financial performance—ensuring you have the tools and insight needed to grow your business successfully.

What are some of PremierGarage’s most competitive advantages?

PremierGarage offers a number of competitive advantages that help franchise owners stand out in the market. Our 3D design software allows customers to visualize their garage transformation before making a purchase, while our “one-stop shop” approach provides everything from cabinets and storage systems to custom flooring and smart garage solutions. Combined with our convenient shop-at-home model, customers enjoy a seamless, time-saving experience from start to finish.

In addition, franchise owners benefit from exclusive, high-quality products, competitive pricing through national buying power, and the credibility of operating a locally owned business backed by a trusted brand. With expert white-glove installation, lifetime warranties, and a strong focus on customer service, PremierGarage delivers a premium experience that drives satisfaction and repeat business.

Who is PremierGarage's customer?

• Residential Demographic: The PremierGarage customer includes homeowners, property owners and renters who need solutions to better organize their garages for additional space, and flooring solutions to improve durability and the aesthetic.
• Commercial Business Demographic: PremierGarage commercial clients rely on our expertise for maximizing workspace, increasing storage and improving organization, as well as installing industry-tough flooring that is low-maintenance.

Aren’t PremierGarage’s products a “want to have” vs. “need to have”?

The reality is that a lot of homeowners do not have the ability to buy more house as their needs change, so they’ve determined that they must get more organized in their present space. At the same time as the population ages and the need to downsize occurs, organization solutions become very important in order to fit their belongings in smaller spaces. The garage sector in the home improvement industry is one of the fastest-growing areas as people recognize the physical and mental benefits of needing more space and being better organized. 

What is the initial investment?

The PremierGarge initial franchise fee is $74,950, with a total investment range between $186,730 - $284,250. You’ll need approximately $100,000 in working capital for tools, equipment, marketing and more. Refer to the Franchise Disclosure Document for details.